About US

Our Story...

Our Team Certifications

We have been in the Records and Information Management (RIM) realm for over 40 years.

RM Trends Consulting work with small, medium and large public and private organizations and help them overcome the challenges related to the management of hard-copy (paper) and electronic records using approved and internationally recognized records management standards and best practices.

We focus on the development of strong records and information management framework, governance, strategies, policies, standards (taxonomies, retention schedules, metadata) and procedures.

While we do not represent any software company, we have recognized expertise in the selection and implementation of enterprise content management solutions fitted for the size and depth of any organizations.

We have led over 35 successful ECM implementations including MINISIS, ForeMost, Documentum, and SharePoint Online.

Our Team Certifications

We hold the following professional certifications:

CRM© – Certified Records Manager

IGP© – Certified Information Governance Professional

CDIA+© - Certified Document Imaging Architect

Certified SharePoint Administrator

BPMs© – Certified Business Process Management Specialist

ERMs© – Certified Electronic Records Management Specialist

CFRM – Certified Federal Records Manager

CFPM – Certified Federal Project Manager

Our President and Lead Consultant

Gilles Legare
RIM Consultant
Records Management Consultant
CRM (Certified Records Manager)
IGP

Gilles Legare, CRM, IGP

Gilles is a career Records and Information Management professional with over 40 years of experience.

Gilles started his career with the National Archives of Canada in 1980 untill 1999. From 1993 to 1999, he was the Director of Records Management Services, overseeing the delivery of mail, messenger and records management services.

Gilles moved to the private sector in 1999 and created his records and information management consultancy.

Gilles personally leads all records management projects from start to end.

When larger projects require supplemental resources, RM Trends uses only highly qualified and experienced consultants on your project. As a client, you have the opportunity to review the consultant profile and experience before the project begins.

As the project lead, Gilles reviews all deliverables prior to deivery to clients, and performs rigorous quality control.

Electronic Records Management Expertise

Gilles has been directly involve with the management of electronic records since the very beginning (early 1980s).

He has participated in the development of functional specifications for electronic records management applications for the first comercial ERM/ECM applications in North America: ForeMOST and Public Sector Software - Records MAnagement; the grandfathers of leading technologies such as Documentum and OpenText.

He has used this knowledge and experience to facilitate the implementation of various brands of ERM/ECM software in multiple organizations.

Gilles does not believe in a "one-size-fits-all" approach. With the advances made in technologies over the last 20 years, there is a number of proven technologies on the market today as stated in Gartner's Magic Quadrant.

The key success factor in implementing this type of technology is developing realistic functional requirements based on the needs of the organization, selecting the software that meets best those requirements and engaging an experienced electronic records management consultant to coordinate the organization's business and technical (IT) requirements, and the software vendor's implementation approach.